LLDesk

FAQ

Questions about LLDesk and NYC compliance.

The honest answers to what owners, property managers, and co-op boards ask us most often.

About LLDesk

What is LLDesk?

LLDesk is a compliance platform for NYC building owners and property managers. We map every applicable local law to your buildings by BIN, track filing deadlines, sync violations from city data, and connect you to vetted vendors when work needs to get done.

Who is LLDesk for?

Owners and operators of NYC buildings — property managers, co-op and condo boards, family offices, and small-to-mid-size portfolios (roughly 5–200 buildings). If you have one walk-up, a spreadsheet is fine. If you have 50 buildings across the boroughs, you need this.

Does LLDesk cover all five boroughs?

Yes. Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. Compliance obligations differ by community board and zip code (especially LL152 gas inspection cycles), and we model that.

How is LLDesk different from a spreadsheet or consultant?

Spreadsheets don't pull live HPD/DOB violations or model LL97 exposure. Consultants do, but at $15k–$60k/year for routine deadline tracking that software handles in minutes. See our detailed breakdown on the compare page.

Do you file compliance reports for me?

No. LLDesk surfaces what's due and the documents you need, then connects you to a vetted vendor (QEWI, gas inspector, plumber, etc.) who handles the filing. We're software, not a filing service.

Is LLDesk affiliated with the City of New York?

No. LLDesk is an independent software company. We pull from public NYC open data (HPD, DOB, OATH) but we are not part of any city agency.

Pricing & billing

How much does LLDesk cost?

There's a free tier for a single building, then paid plans at $49/mo (Starter), $199/mo (Growth), and $499/mo (Pro). Portfolio plans for 50+ buildings are quoted. Annual billing is 20% off.

Is there a free trial?

Yes. Paid plans include a 14-day free trial. No credit card is required to run the free building check at /check, and the Free tier itself is permanent for a single building.

Do you charge per building or per user?

Per portfolio, with building count tiers. Users on your team are unlimited within your plan. We don't nickel-and-dime by seat — that's not how operators work.

What's included in every paid plan?

Applicable-law detection, deadline alerts, the document vault, live violation sync, LL97 exposure modeling, and access to the vendor marketplace. Higher tiers add more buildings, audit-trail exports, and priority support.

Can I cancel anytime?

Yes. Monthly plans cancel at the end of the current period. Annual plans don't auto-renew if you cancel before the renewal date. We don't lock you in.

NYC compliance basics

What is Local Law 97?

LL97 caps carbon emissions for buildings over 25,000 sq ft. Period 1 (2024–2029) has relatively lenient limits; Period 2 (2030–2034) tightens dramatically — the so-called 'cliff.' Penalties are $268 per metric ton CO₂e over the limit, annually, with no cap. Reports are due May 1.

What is Local Law 11 / FISP?

LL11 (Facade Inspection Safety Program) requires buildings over 6 stories to have facades inspected every 5 years by a Qualified Exterior Wall Inspector (QEWI). Reports are filed in 5-year cycles by community board. Late filing is $1,000+/month plus a $5,000 failure-to-file penalty.

What is Local Law 84?

LL84 requires owners of buildings over 25,000 sq ft to benchmark energy and water use annually via NYC Accelerator / EPA Portfolio Manager. Reports are due May 1. Failure-to-file penalties are $500/quarter, and the data is public.

What is Local Law 152?

LL152 requires periodic gas-piping inspections for all NYC buildings served by gas (R-3 single-family excluded). Inspections happen on a 4-year cycle staggered by community board. Each missed inspection can lead to $10,000+ in DEP enforcement and potential service interruption.

What is Local Law 87?

LL87 requires buildings over 50,000 sq ft to file an Energy Audit & Retro-commissioning report (EER) every 10 years. The filing year is set by the last digit of your BIN. Penalties are $3,000 in the first year of non-compliance and $5,000 each year after.

What is Local Law 126?

LL126 (passed 2021, in effect 2024) requires periodic parapet inspections for buildings with parapets fronting the public right-of-way. Annual visual observation by a competent person, plus condition reporting. Penalties for non-compliance are still ramping up via DOB rule-making.

What's the difference between HPD and DOB violations?

HPD (Housing Preservation & Development) handles housing-quality issues — heat, hot water, lead, mold, harassment. DOB (Department of Buildings) handles construction, facades, boilers, gas, elevators, and structural issues. OATH adjudicates violations from both. LLDesk syncs all three.

What does BIN and BBL mean?

BIN (Building Identification Number) uniquely identifies a single building structure. BBL (Borough-Block-Lot) identifies the tax lot. One BBL can have multiple BINs. NYC compliance happens at the BIN level — that's why LLDesk models it that way.

What is OATH and when does it get involved?

OATH (Office of Administrative Trials and Hearings) is where you contest most NYC agency violations. If you get an ECB notice from DOB, HPD, or DEP, the hearing happens at OATH. LLDesk surfaces upcoming OATH hearing dates from public data.

Can I be fined if I just bought the building?

Yes. Compliance obligations attach to the BIN, not the owner. When you close on a building, you inherit its violation history, open ECB cases, and all upcoming filing deadlines. This is why the LLDesk free check is a popular due-diligence step before closing.

Vendor marketplace

What kinds of vendors are on LLDesk?

QEWIs for FISP, licensed plumbers for LL152 gas-piping, energy auditors for LL87, parapet inspectors for LL126, and general contractors for B-violation remediation. We onboard borough-by-borough so the vendor you find actually services your building.

Are vendors vetted?

Yes. We verify NYC licensing where applicable (PE, RA, MP, master plumber), confirm active insurance, and check public DOB licensee history. Owners can also rate vendors after work is complete.

Do vendors pay LLDesk?

Vendors pay a subscription to be listed and to receive qualified leads. Owners don't pay extra to use the marketplace — it's included in every paid plan.

Can I bring my own vendor?

Of course. The marketplace is a convenience, not a requirement. You can dispatch outside vendors from inside LLDesk and still keep the audit trail.

Security & data

How is my data protected?

Data is encrypted in transit (TLS) and at rest. Access is role-based, and we follow least-privilege practices internally. We do not currently hold a SOC 2 attestation — we'll say so when we do. See our privacy policy at /privacy for details.

Where does LLDesk pull violation data from?

Public NYC open data feeds — HPD complaint and violation datasets, DOB violations and ECB notices, and OATH hearing calendars. We don't make up data; if it's in your dashboard, it's because the city published it.

Can I export my data if I leave?

Yes. CSV exports of your buildings, deadlines, documents, and violation history are available on every paid plan. Your data is yours — see /privacy.