LLDesk

FAQ

Questions about LLDesk and NYC compliance.

The honest answers to what owners, property managers, and co-op boards ask us most often.

About LLDesk

What is LLDesk?

LLDesk is a compliance platform for NYC building owners and property managers. We map every applicable local law to your buildings by BIN, track filing deadlines, sync violations from city data, and connect you to vetted vendors when work needs to get done.

Who is LLDesk for?

Owners and operators of NYC buildings — property managers, co-op and condo boards, family offices, and small-to-mid-size portfolios (roughly 5–200 buildings). If you have one walk-up, a spreadsheet is fine. If you have 50 buildings across the boroughs, you need this.

Does LLDesk cover all five boroughs?

Yes. Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. Compliance obligations differ by community board and zip code (especially LL152 gas inspection cycles), and we model that.

How is LLDesk different from a spreadsheet or consultant?

Spreadsheets don't pull live HPD/DOB violations or model LL97 exposure. Consultants do, but at $15k–$60k/year for routine deadline tracking that software handles in minutes. See our detailed breakdown on the compare page.

Do you file compliance reports for me?

No. LLDesk surfaces what's due and the documents you need, then connects you to a vetted vendor (QEWI, gas inspector, plumber, etc.) who handles the filing. We're software, not a filing service.

Is LLDesk affiliated with the City of New York?

No. LLDesk is an independent software company. We pull from public NYC open data (HPD, DOB, OATH) but we are not part of any city agency.

Pricing & billing

How much does LLDesk cost?

There's a free tier for a single building, then paid plans at $99/mo (Starter), $249/mo (Growth), and $499/mo (Pro). Portfolio plans for 50+ buildings are quoted. Annual billing is 20% off.

Is there a free trial?

Yes. Paid plans include a 14-day free trial. No credit card is required to run the free building check at /check, and the Free tier itself is permanent for a single building.

Do you charge per building or per user?

Per portfolio, with building count tiers. Users on your team are unlimited within your plan. We don't nickel-and-dime by seat — that's not how operators work.

What's included in every paid plan?

Applicable-law detection, deadline alerts, the document vault, live violation sync, LL97 exposure modeling, and access to the KOW partnership. Higher tiers add more buildings, audit-trail exports, and priority support.

Can I cancel anytime?

Yes. Monthly plans cancel at the end of the current period. Annual plans don't auto-renew if you cancel before the renewal date. We don't lock you in.

NYC compliance basics

What is Local Law 97?

LL97 caps carbon emissions for buildings over 25,000 sq ft. Period 1 (2024–2029) has relatively lenient limits; Period 2 (2030–2034) tightens dramatically — the so-called 'cliff.' Penalties are $268 per metric ton CO₂e over the limit, annually, with no cap. Reports are due May 1.

What is Local Law 11 / FISP?

LL11 (Facade Inspection Safety Program) requires buildings over 6 stories to have facades inspected every 5 years by a Qualified Exterior Wall Inspector (QEWI). Reports are filed in 5-year cycles by community board. Late filing is $1,000+/month plus a $5,000 failure-to-file penalty.

What is Local Law 84?

LL84 requires owners of buildings over 25,000 sq ft to benchmark energy and water use annually via NYC Accelerator / EPA Portfolio Manager. Reports are due May 1. Failure-to-file penalties are $500/quarter, and the data is public.

What is Local Law 152?

LL152 requires periodic gas-piping inspections for all NYC buildings served by gas (R-3 single-family excluded). Inspections happen on a 4-year cycle staggered by community board. Each missed inspection can lead to $10,000+ in DEP enforcement and potential service interruption.

What is Local Law 87?

LL87 requires buildings over 50,000 sq ft to file an Energy Audit & Retro-commissioning report (EER) every 10 years. The filing year is set by the last digit of your BIN. Penalties are $3,000 in the first year of non-compliance and $5,000 each year after.

What is Local Law 126?

LL126 (passed 2021, in effect 2024) requires periodic parapet inspections for buildings with parapets fronting the public right-of-way. Annual visual observation by a competent person, plus condition reporting. Penalties for non-compliance are still ramping up via DOB rule-making.

What's the difference between HPD and DOB violations?

HPD (Housing Preservation & Development) handles housing-quality issues — heat, hot water, lead, mold, harassment. DOB (Department of Buildings) handles construction, facades, boilers, gas, elevators, and structural issues. OATH adjudicates violations from both. LLDesk syncs all three.

What does BIN and BBL mean?

BIN (Building Identification Number) uniquely identifies a single building structure. BBL (Borough-Block-Lot) identifies the tax lot. One BBL can have multiple BINs. NYC compliance happens at the BIN level — that's why LLDesk models it that way.

What is OATH and when does it get involved?

OATH (Office of Administrative Trials and Hearings) is where you contest most NYC agency violations. If you get an ECB notice from DOB, HPD, or DEP, the hearing happens at OATH. LLDesk surfaces upcoming OATH hearing dates from public data.

Can I be fined if I just bought the building?

Yes. Compliance obligations attach to the BIN, not the owner. When you close on a building, you inherit its violation history, open ECB cases, and all upcoming filing deadlines. This is why the LLDesk free check is a popular due-diligence step before closing.

Sub-portfolios & team routing

What are sub-portfolios?

Sub-portfolios are subgroups of buildings inside your workspace — by borough, ownership model, project, or any dimension you want. A building can belong to multiple sub-portfolios at once. Owners and admins create and manage them from Settings → Sub-portfolios.

How do they affect notifications?

Each member has a toggle for whether their reminder emails are scoped to their sub-portfolios. When scoping is on, they only get deadline alerts for buildings in groups they're assigned to. Owners and admins always get every alert regardless of the toggle — so you never accidentally mute leadership.

Can I filter the dashboard and buildings list by sub-portfolio?

Yes. The buildings list has a chip strip at the top — click any sub-portfolio to narrow the view. The chip also surfaces the per-group building count so you can spot drift at a glance.

Do sub-portfolios change billing?

No. They're a free organizational feature on every plan. Your building count and seat count are unaffected — sub-portfolios are just a lens over the same workspace.

KOW Building Consultants

How does the KOW partnership work?

LLDesk is developed in partnership with KOW Building Consultants. Inside LLDesk you can submit a support request for any of KOW's services — LL97 emissions reporting, LL84 benchmarking, LL87 energy audits, LL126 parapet inspections — and KOW's team picks it up directly from the platform.

Which services does KOW offer?

KOW maintains a live services catalog inside LLDesk. Today it includes LL97 emissions reporting, LL84 benchmarking, LL87 energy audits, and LL126 parapet inspections, with more added over time. You'll always see the current list when submitting a request.

Can KOW staff see my building data?

Yes — KOW staff have read access to building, compliance, document, and violation data across LLDesk so they can monitor portfolio compliance and respond to your requests. Every cross-organization access is recorded in an audit log. See the Privacy Policy for details.

Can I still use my own contractors?

Yes. KOW is the in-platform compliance partner for the services they cover, but you remain free to retain any contractor or specialist outside LLDesk for any work. The compliance tracking and audit trail in LLDesk work regardless of who performs the work.

Security & data

How is my data protected?

Data is encrypted in transit (TLS) and at rest. Access is role-based, and we follow least-privilege practices internally. We do not currently hold a SOC 2 attestation — we'll say so when we do. See our privacy policy at /privacy for details.

Where does LLDesk pull violation data from?

Public NYC open data feeds — HPD complaint and violation datasets, DOB violations and ECB notices, and OATH hearing calendars. We don't make up data; if it's in your dashboard, it's because the city published it.

Can I export my data if I leave?

Yes. CSV exports of your buildings, deadlines, documents, and violation history are available on every paid plan. Your data is yours — see /privacy.